I am paying more monthly subscription fees than what was shown to me at the time of registration?

We charge you on the basis of your daily utilization for your active Team Member and Membership Type. So, if your monthly subscription at the time of your next subscription date comes out to be more or less than the initial subscription then this would be due to the following reasons:

  • More / Less number of Team Member in the organization than originally provided to us.
  • Different Age-distribution across Team Members than originally provided.
  • Movement in the number of Team Members (Joiners and Leavers) during the monthly cycle.
  • Late onboarding/activation of the plan by a Team Member.

Our TeamSure Dashboard provides you with the complete details of the amount charged from the subscription amount collected.

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