Why does Onsurity need my personal details?
Onsurity needs your mobile number, email to ensure that you can be contacted immediately and also to inform when your reports are ready to ship or …
FAQ Category: Zolosure
Can I port my existing health insurance policy?
No. portability of existing policy will not be allowed under this membership program.
Can I include my family members under the program?
No, family members cannot be added to the program for the time being.
How do I see my E-health card for the Group Health Insurance?
Please login to the Onsurity app. On the home page, under the Insurance section there are three icons. Policy details Claim Now Cashless Hospitalisation Please tap on Policy Details and your E-health card will be visible in the …
Is there any age restriction under the membership program?
The entry age for any member into the program is between 15-55 years.
How do I login to the Onsurity’s website to check my details?
Your ZoloSure membership details can only be accessed by logging on to Onsurity’s mobile app. Please use your registered number with Zolostays to log-on to Onsurity app.
What is my login information for Onsurity app?
Please use your registered number at Zolo to log-on to Onsurity’s mobile app.
I decide to shift from one Zolo property to another. Will my same healthcare membership continue or will it start all over again? How will this process work?
No, if you have intimated to change your location to Zolo and there is no break in your stay with Zolo, then your membership will stay activated and …
If I decide to upgrade my membership after a few months, then what happens to existing benefits?
You will enjoy the higher healthcare benefits with the upgradation such as extra free doctor consultations, more order limit on discounted medicine orders and health check-ups. However, the waiting period benefit gained for Specific …
I don’t want to avail the complimentary benefits also. How do I ensure that my details are not passed on to Onsurity and their third-party providers?
Please contact Zolostays for this request before your membership is activated.